Frequently Asked Questions
Everything you need to know about shopping with Crocodile Trading.
What is the typical shipping duration for my order?
Standard shipping usually takes 3-5 business days within the domestic region. International shipping can take between 7-14 business days depending on your location and customs processing.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply ensure the item is unworn with original tags attached, and use our online portal to generate a prepaid return shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your delivery in real-time.
Are your materials sustainably sourced?
Yes, Crocodile Trading is committed to ethical fashion. We prioritize working with suppliers who use organic cotton, recycled fibers, and sustainable manufacturing processes.
Do you offer a size guide for your clothing lines?
Each product page features a detailed size chart with specific measurements in both inches and centimeters to help you find the perfect fit for your body type.